We are mainly use Speedpost EMS as the shipping method. The shipping fee depends on the weight of the order and the country of destination country.
For most countries, the estimated arrival time is about 3-7 working days normally. The customer can track the shipping status with the tracking number which is provide after shipped out.
Note: We are not able to ship to PO box.
The shipping fee may not be showed in the check out page. We will provide the quotation with shipping fee within 1-2 business days.
For more detail, please send the email to us.
We are not charging any handling charge about the order. But the international order may arise the taxes, VAT, customs fee or any additional charges which we are out of control. These extra charge are responsible by the customer.
Risk/ Damage of the shipment:
All the items are tested and make sure 100% work before ship. We will pack it with productive material to secure the package safe in the transportation.
Please check and inspect the package immediately when the parcel comes. If there is any damage, please take the image and inform us as soon as possible. We will report to shipping agent immediately. All the compensation will be determined by the shipping agent.
If the item is defective, please report to us immediately. Our support will contact you for the solution.
If you do not receive the package within 2 weeks, please inform to us. We will consult with the shopping agent. If the shipment is confirmed as lost case, the compensation will be claimed from the shipping agent. If the shipping is being held by customs, the customer should make the clearance. There is NO any compensation if the parcel is seized or returned.
The full amount of invoice will be attached with the shipment. If the customer requests for any special invoice, please write down in the remark when check out the order.
Modern Model Company all rights reserved